Payrun 'Stop' Messages

This step only appears in the wizard if you have processed an employee with a STOP error message.

Viewing and Correcting Payrun Errors:

  1. The top half of the screen lists the errored employees. Select an employee name to see error details in the lower half.
  2. To proceed you must either:
  • Click Remove from payrun to remove the selected employee.
    OR...
  • Click Back to return to the payrun entry section and correct the error.

Causes of stop errors

There are a limited number of reasons for stop errors. To make any changes, click the Back button to return to payrun entry.

ClosedDuplicate Employee Detected in Payrun:
  • Two separate users have separately edited the same employee in the payrun. The payrun's locking mechanism prevents the payrun being updated until one user has removed the employee from the payrun.

-- OR --

  • An employee has been entered into the payrun more than once. You will need to remove one of the employees and ensure the remaining pay details are correct.
ClosedNo tax scales present for the financial year specified for this payrun 

Tax scales have not been installed for the financial year selected for this payrun. Check the following settings:

  1. Has the correct financial year has been selected for this payrun? 
  2. Is the selected financial year the current financial year?
  3. Have you installed tax scales for the current financial year?
ClosedNet pay is zero and the pay method is EFT

Banks will not accept a bank file with a $0 transaction. You should do one of the following:

  1. Remove the employee from the payrun and proceed with updating.
  2. Edit the employee and make the pay positive.
  3. Edit the employee and change the pay method to cash or bank.
  4. Remove the employee from the pay, add them back in as an adjustment and change the pay method to cash or bank.
ClosedNet Pay is less than Zero

Negative pays can only be updated if the employee has been added to the payrun as an adjustment. You should do one of the following:

  1. Remove the employee from the payrun and proceed with updating.
  2. Add the employee as an adjustment.
ClosedNo costing allocation specified for a pay item

At least one pay item for this employee does not have a departmental costing allocation specified.

  1. Edit the errored employee.
  2. Determine the item in question and edit the costing allocation. Items which can be costed in the payrun include pay items, leave, superannuation and termination payments.
ClosedIncorrect Bank Details Remove Employee from Payrun

An employee's bank account or BSB in the payrun do not match their bank account/BSB in the employee file.

-- OR --

Banking details have been imported incorrectly from the employee file.

  1. Remove the employee from the payrun.
  2. Check banking details in the employee file.
  3. Add the employee back to the payrun.

One warning message worth being aware of:

ClosedPossible shortfall in monthly SG contrib. Check reconciliation.

In conjunction with the Employee - Superannuation Min/Max Threshold Override function, the Payrun displays a warning if there is a potential shortfall in the employer SG contribution amount for the current month (e.g. if the Min amount specified above falls below the current SG percentage, when/if an employee exceeds the minimum monthly threshold ($450/month).

  1. Check the Monthly Super Reconciliation grid to verify the contribution amounts.
  2. Make any appropriate amendments to the Super payments if required.